The Old Quay House Terms & Conditions

Room Rates

Rates are inclusive of VAT at the current rate.

All rates are per room per night.  Details on how to obtain a 10% discount on cooked breakfasts at a neighbouring bistro (2 minute walk away) will be provided upon arrival (open daily from 9am, subject to availability).

Double/twin room rates are based on a maximum of two adults sharing.
Triple/family room rates are subject to availability.
Rates include private parking.

The tariff and information listed was correct at the time of publication and may be subject to change without notice.  The minimum night stay changes throughout the year, please call or visit our website for further information.

Check-in & Check-out
Check-in from 4.00 pm
Check-out before 10.30 am

Child Facilities
We have a limited number of travel cots available upon request, unfortunately we do not provide linen for these.
We can also offer a put up bed within select rooms, for an additional child.  Please discuss this at the time of booking if required.

Pets
We are sorry, but we cannot accommodate pets.

Smoking
The Old Quay House is a non-smoking Inn; however we do allow smoking on the terrace or outside your lodge.

Booking a Room
To confirm a booking we require a deposit of 50% of the total stay, with full and final payment 30 days prior to your stay.
You can phone with your card details or send a cheque.
We will then forward a confirmation letter/email.
All debit cards are accepted, as well as Visa, Mastercard and American Express.
To book, please contact us here or call +44 (0)1736 753445

Cancellations
Regretfully cancellations made less than 30 days prior to the date of arrival are charged at 100% of the cost the accommodation unless the room is re-let. If rooms are cancelled before 30 days, we will refund the deposit less any administration charges incurred.

The above booking and cancellation policies only apply to reservations made direct with us i.e. not via a third party booking website e.g. Booking.com.

We strongly recommend the appropriate insurance.