Bed & Breakfast Reviews
We very much welcome feedback from all of our guests staying in our beautiful bed and breakfast garden lodges. We take great enjoyment in reading a glowing review, however constructive comments are also always welcomed, to ensure we maintain the high levels of accommodation and service we strive to achieve.
The following reviews are just a snapshot of what our guests think of us:
Tripadvisor – July 2016
Just returned from one night stay at The Old Quay House. Very good service all round. Would like to come back and spend more time. The staff were very good to me and my friend from Thailand, she loved it. Thank you again.
Tripadvisor – June 2016
Not our first visit to The Old Quay House, we have eaten here many times on our visit to hayle, but it was the first time we stayed, the room was clean, bright, and very well equipped, we were more than happy, very comfy. The staff are very friendly and helpful, made you feel special (you don’t find that too often). Our room looked out onto the Estuary, which is home to many birds, we spotted a Dalmation Pelican, which is not native to our isle, so quite special, a bird lovers dream,. We would recommend The Old Quay, prices are reasonable, nothing to complain about. Tea and coffee in rooms, fridge stocked for this service. The owners Margaret and Trevor are great hosts, Trevor spoke with us to ensure we had everything we needed. We were well looked after, a proper anniversary treat.
Tripadvisor – April 2016
I stayed here for 6 nights for business, my room was spotless and very nicely furnished. Clean towels were provided everyday and my room cleaned. Tea and coffee with kettle was very nice to have too. Bed was comfy and plenty of storage with wardrobes etc. I only had food in the restaurant a couple of times and it was very nice too. Trevor, Margaret and all of their staff made me and my colleagues fell very welcome. I would most definately return again as im sure in the summer months sitting out on their newly refurbished garden and seating area looking out over the estaury would be lovely and relaxing.
Tripadvisor – March 2016
Brilliant friendly service from the staff, looked after us in every way, room was great everything we needed was there ready for us just to enjoy the location and view from the room over the estuary. Would highly recommend a visit.
Tripadvisor – November 2015
We first visited The Old Quay House some 40 years ago and have returned on numerous occasions ever since. This year we introduced our 5 year old granddaughter to Cornwall over a 4 night visit and she fell in love with the place! We were warmly received by Trevor, Margaret and the staff and treated to great hospitality. Breakfasts were huge and set up the days splendidly! We enjoyed well presented restaurant meals on a couple of evenings including the splendid Sunday carvery! A great location for touring the far west of Cornwall and very handy for the train to and from St. Ives (every 10 minutes from the Park and Ride at Lelant Sidings – virtually round the corner from the Quay House). The parking at the hotel is also ample! We can’t wait to visit again!