The Old Quay House Terms & Conditions

Room Rates
Rates are inclusive of VAT at the current rate.
All rates are per person per night, includes a full English/continental breakfast. (During the low season we reserve the right to serve continental breakfast in your room). Double/twin room rates are based on two adults sharing.
Family room rates are based on two adults and two children sharing.
Unfortunately we do not have any single rooms. Please contact us to check single occupancy availability.
Rates include private parking.

The tariff and information listed was correct at the time of publication, and may be subject to change without notice.  The minimum night stay changes throughout the year, please call or check our availability on-line for further information.

Check-in & Check-out
Check-in from 3.00 pm
Check-out before 10.30 am

Child Facilities
We have a limited number of travel cots available upon request, unfortunately we do not provide linen for these.
We can also offer a put up bed within select rooms, for an additional child.  Please discuss this at the time of booking if required.

Pets
We are sorry, but we cannot accommodate pets.

Smoking
The Old Quay House is a non-smoking Inn; however we do allow smoking on the terrace or outside your lodge.

Booking a Room
To confirm a booking we require a deposit of 50% of the total stay, with full and final payment 30 days prior to your stay.
You can phone with your card details or send a cheque.
We will then forward a confirmation letter/email.
All debit cards are accepted, as well as Visa, Mastercard and American Express.
To book, please call +44 (0)1736 753445 or contact us here

Cancellations
Regretfully cancellations made less than 21 days prior to the date of arrival are charged at 75% of the cost the accommodation unless the room is re-let. Cancellations less than 14 days are to be charged in full.

If rooms are cancelled before 21 days, we will refund the deposit less any administration charges incurred.

The above booking and cancellation policies only apply to reservations made direct with us i.e. not via a third party booking website e.g. Booking.com.

We strongly recommend the appropriate insurance.

Registered Office:
The Moon and Kingfisher (Hayle) Limited Trading as
The Old Quay House
Griggs Quay                                                                                                                              
Lower Lelant                                                                                                                            
Hayle
Cornwall
TR27 6JG
Registered Company Number 07950323  
Registered in the UK

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